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Search results for “loyal guests”
The role of architecture and design in hospitality
02/19/2019
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5:35:44 PM
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While architecture and design enable properties to curate a memorable stay, it’s also a powerful tool for communicating a brand’s message.
Hotels' direct bookings making up ground on OTAs
02/26/2019
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6:28:51 PM
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By 2022, Phocuswright predicts, direct bookings are on track to grow to a 50% share.
Airbnb’s ‘Superguest’ program: the benefits we want to see
12/19/2018
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6:04:22 PM
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"Some of the questions seemed to indicate that Airbnb was considering setting up an arrivals lounge in certain popular city centers," says a realtor who has been booking with Airbnb since 2013.
A fascinating tussle brews for outbound hotel distribution pie in China
07/13/2018
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8:03:20 AM
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The battle to target a bigger pie of the outbound business featuring travelers from lower-tier cities in China is getting intense.
Travelers’ preferences and perceptions of hotel loyalty programs
04/17/2018
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6:35:56 PM
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Pproperties should remain optimistic with younger demographics noting the highest propensity to join loyalty programs and say their loyalty is growing.
The $28 billion opportunity for hotels
04/04/2018
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3:01:02 PM
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More than 70% of business traveler respondents indicated they are interested in purchasing more than core hotel products such as on-site dining, retail sundries and transportation options.
Which stakeholders stand to benefit most from Airbnb’s ambition of a billion guests?
03/05/2018
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5:13:12 PM
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No matter which stakeholders stand to benefit the most, whether OTAs, hotels, destinations or travelers, Airbnb will disrupt the distribution economy and bring great changes to the industry.
Will other Asian retailers follow Muji’s move into hospitality?
02/26/2018
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5:56:26 PM
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China is one of Muji’s biggest foreign market and the company aims to open another 360 locations in the country by 2021.
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